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Terms and Conditions
Terms and Conditions of Use
Last updated: 02 August 2025
Welcome to Fortiz Engineering and it’s vendor partners (“we,” “us,” “our”). By accessing and using our website or engaging with our services, you (“you,” “client,” or “customer”) agree to the following terms and conditions. If you do not agree, please do not use our services.
1. Scope of Service
Fortiz Engineering is an Australian-owned engineering service provider coordinating the sourcing, quoting, and supply of components through third-party manufacturers, including international partners. We do not manufacture products in-house. We manage the process from procurement to delivery, as agreed with the customer.
2. Quotations and Orders
- All quotations provided are non-binding until confirmed in writing and accepted by both parties.
- Quotes are based on provided technical specifications, CAD drawings, or samples. Any variation to design, material, or process may affect pricing and lead time.
- Orders placed constitute a contract subject to these terms.
3. Intellectual Property
- You retain ownership of all technical drawings, designs, and intellectual property (“IP”) submitted to Fortiz Engineering.
- Fortiz Engineering will treat all submitted documents and data as confidential and will share only with selected and vetted third-party manufacturers solely for the purpose of providing a quotation and production.
- We are not responsible for any unauthorised use of your IP by third parties. While we take reasonable steps to protect confidential information, clients are encouraged to sign mutual Non-Disclosure Agreements (NDAs) if required.
4. Lead Times and Delivery
- Lead times provided are estimated and not guaranteed unless explicitly stated in writing.
- Fortiz Engineering shall not be liable for delays caused by international freight, customs clearance, supplier capacity, or unforeseen disruptions.
- In some cases, products may be shipped directly from the overseas supplier to the end customer to reduce transit time.
5. Inspection and Acceptance
- Clients are responsible for inspecting goods within 7 days of receipt.
- If defects or non-conformance are identified, written notification must be submitted with evidence. We will work with the manufacturer to resolve the issue either through replacement, refund, or correction, at our discretion.
- Claims made beyond the inspection window may not be accepted.
6. Liability Disclaimer
- Fortiz Engineering acts as an agent/facilitator and is not liable for damages arising from:
- Design or specification errors provided by the customer.
- Manufacturing defects caused by third-party suppliers.
- Delays or losses due to customs, shipping, or force majeure.
- Maximum liability is limited to the value of the affected invoice or order.
7. Indemnity
- You agree to indemnify and hold Fortiz Engineering harmless from any claims, losses, or damages (including legal costs) arising out of:
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- Your misuse of our services or website,
- Breach of these terms,
- Inaccurate or misleading information provided,
- Violation of any third-party rights (e.g., IP rights).
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8. Confidentiality
- Fortiz Engineering will maintain the confidentiality of your designs, quotes, and communications unless legally obligated to disclose.
- We also expect clients to keep commercial terms and supplier information provided by Fortiz confidential.
9. Website Content
All content on this website, including logos, text, graphics, and images, is the property of Fortiz Engineering and may not be used or reproduced without written permission.
10. Governing Law
These terms are governed by the laws of South Australia. Any disputes shall be resolved under Australian jurisdiction.
11. Changes to Terms
Fortiz Engineering reserves the right to update these terms at any time without prior notice. Continued use of the site or services indicates acceptance of the updated terms.
If you have any questions or concerns, please contact us at:
📧 admin@fortizengineering.com.au
If you have any questions or concerns, please contact us at:
📧 admin@fortizengineering.com.au